Improvement
February 04, 2021
Skyview & Insights Improvements
- New E-mail channel metrics in Insights/Skyview, Closed/Ended + Abandoned (no answer) & Close/Answer rate of (closed/ended + abandoned)
- Improved shared reports view in Insights. Now you will find the reports that are shared with you together with all your reports. You can also preview the reports before you add them.
- Added preview dashboard feature when adding a shared dashboard in Skyview.
