New
November 27, 2020
Products Updates November
Increase your dialer campaign efficiency
Added more retry options for Bull Queue and IVR Campaigns. Now you can configure individual retry settings for all dialer call outcomes.
Easier categorization availability for every interaction
Added Multi-level disposition for Omni channel interactions. You have the possibility to create multiple levels (maximum 2) for each disposition.
Use click-to-dial for faster outbound calls
Added possibility to enable Click-to-dial button for Custom Field in Contact view.
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